Speaking English can be a deciding factor in whether your business cuts it in the international market and it is highly advised that people within the company in a variety of positions can speak English to be able to communicate with clients.

Some forward thinking bosses of companies who are trying to sell into the wider arena do send their staff on One to one Business English courses to help them to become more proficient in the language. I stress the word 'business English' as the terminology is very different when you are trying to talk to people about business issues.

While general English courses are extremely useful as a base for anyone learning the language, they should be supplemented by additional courses focused especially on business terms. The English and Americans have many phrases and jargon which they use every day in the office which needs to be understood by people trying to do business with them.

While it is important that people in mid and lower management who have contact with clients do learn English to an acceptable standard, that is no excuse with the boss themselves getting away with it – it is equally important that somebody at the highest level also speaks good English and to understand the English and American mind-set, if they are to succeed.